New account = no AI content credits, AI Content system blocking Woo

  • Resolved irishblake

    (@irishblake)


    9 months, 2 weeks ago

    New account – website connected to account, no AI credits showing.

    Refresh credits, get json error.

    Disconnect account at WordPress, reconnect = no credits, refresh per instructions = still json error.

    I’ve asked in Support, and still no answer except disconnect then reconnect account. I’ve done this over 10 times now, with no result.

    Now, Content AI section is blocking all ability to add any SEO factors in WooCommerce. So I cannot add any SEO factors, using Rankmath, in wooCommerce without Content AI activated.

    This ticket number in Rankmath support – had no response in 2 days. #737256

    Error images here https://quicklocalwebsites.com/invalid-json/

    It would be GREAT if someone could offer some advice, that Does Not Ask Me To Disconnect then Reconnect rankmath account – seriously, I’ve done it many times, with no result.

    I’m asking here as there seems to be no traction in other support at all.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @irishblake,

    Thank you for contacting Rank Math support.

    Our support team has fixed the issue on your site and replied to your topic in our support forum.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 1 replies (of 1 total)
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