Never worked – support slow

  • Good idea, but the product never worked. The documentation is not representative of what I experienced. Support is very slow answering only 1 question maybe in a day or so. Had to remove the product and ask for money back. Which I did receive.

    I even gave the free version, one more try, with a brand new site — talking to another brand new site. Same results.

    • This topic was modified 5 years, 9 months ago by dkurth.
    • This topic was modified 5 years, 8 months ago by dkurth.
    • This topic was modified 5 years, 8 months ago by dkurth.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Codexpert, Inc

    (@codexpert)

    Hi @dkurth,

    Sorry for the inconvenience you’ve faced.

    What we assumed was, one of your existing plugins was conflicting with Share Logins Pro (you know it happens). This is why we asked for the login credentials so we can take a look at the issue, identify the problem and find a possible solution.

    But, as you denied to share the credentials, it was not possible for us to help you with this.

    Anyway, we already have processed the refund.

    Thread Starter dkurth

    (@dkurth)

    I had disabled all the plugins and the results were the same. The site was live being and being promoted. The weekend was your opportunity and that passed.

    Plugin Author Codexpert, Inc

    (@codexpert)

    I understand. We could test with a staging site though.

    Anyway, thanks and wishing very best with your project ??

    Thread Starter dkurth

    (@dkurth)

    That is what I did not want. I have a custom proprietary plugin on these sites, that I wrote. It is not for sale. but that said, even with ALL plugins disabled …all of them in fact, the results were the same.

    • This reply was modified 5 years, 8 months ago by dkurth.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Never worked – support slow’ is closed to new replies.