Never get email reports

  • Resolved amaralice

    (@amaralice)


    7 years, 3 months ago

    Hi,

    I have never been able to get emailed messages from this contact form no matter what the settings are.

    I changed the emails in the to and from settings but it still doesn’t work.

    Please help.

    Thanks,
    Ayana

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Try first using a “from” email address that belongs to your website domain, this is the most common restriction applied in most hosting services.

    If that doesn’t work please check if your hosting service requires some specific configuration to send emails from PHP/WordPress websites. The plugin uses the settings specified into the WordPress website to deliver the emails, if your hosting has some specific requirements like a fixed “from” address or a custom “SMTP” server those settings must be configured into the WordPress website.

    Thank you for using the plugin.

Viewing 1 replies (of 1 total)
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