Never-Ending Loading Issue on the Checkout Page

  • Resolved frankotech

    (@frankotech)


    2 years, 10 months ago

    Hi,

    I started using Cartflow and am very happy with the plugin.

    I checked the help page and a similar problem but nothing helped.

    I have a problem with the checkout page.
    A product block appears for a moment with a given product and then endlessly loading.

    The same goes for the payment block.

    I have to refresh the page, then after the chili, the product block and the payment block appear.

    How to solve it.

    I deactivated all the plugs one by one, but it didn’t help.

    I am asking for tips.

    Thank you.

    Andy

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter frankotech

    (@frankotech)

    Edit:

    the problem concerns virtual, downloadable products

    Thread Starter frankotech

    (@frankotech)

    EDIT:

    The problem arises when the NitroPack plugin is running

    Hello @frankotech,

    Thank you for choosing CartFlows and contacting us and sorry for the delayed response.

    As you may already know, Nitropack is a caching plugin.

    CartFlows steps and funnels are dynamic pages and shouldn’t get cached.

    To resolve the issue, kindly exclude all your CartFlows steps from any caching solution you have and that would resolve the issue.

    Hope this helps.

    Let us know how it goes.

Viewing 3 replies - 1 through 3 (of 3 total)
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