Neue User anlegen

Hello,

thank you for your question.

You need to add the product to https://www.copecart.com/ account and get the ID from there to synchronize with the plugin.

Please find more help here
https://help.copecart.com/de/articles/3517112-crashkurs-mitgliederbereich-mit-lifterlms-und-copecart-einrichten`

Thanks

Hello,

sadly, it doesn’t work.

I have followed the exact documentation, but no new users are being created.

Kind regards

Hello,

please send your request to [email protected]

Thanks

@copecartgmbh

Please do not request topic removal, also there is no reason to refuse helping user here.
Users on the forums aren’t your customers, they’re your open source collaborators.
If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

Thankfully are other ways to get information you need:

• Ask the user to install the Health Check plugin and get the data that way.
• Ask for a link to the https://pastebin.com/ or https://gist.github.com log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again (the Health Check plugin can do this without impacting any site vistors).
• Ask the user for the step-by-step directions on how they can reproduce the problem.

You get the idea.

We know volunteer support is not easy, and this guideline can feel needlessly restrictive.
When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.

• This reply was modified 2 years, 11 months ago by Yui.