Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Imagely

    (@imagely)

    Hi @tommy1810,

    This appears to be due to a conflict between NextGen Gallery’s Fancybox and theme’s own Fancybox.

    We suggest you to check with the theme’s support team to see if they can offer a solution to deactivate theme’s lightbox.

    If that’s not possible, you can disable NextGen’s from “NextGen Gallery>>Other Options>>Lightbox Effects” and choose “None” for “What lightbox would you like to use?” then press “Save Options”.

    • This reply was modified 1 year ago by Imagely.
    Thread Starter tommy1810

    (@tommy1810)

    Tieni presente che entrambe le pagine hanno lo stesso tema e lo stesso plugin. Il problema è proprio questo. Grazie

    Plugin Contributor Imagely

    (@imagely)

    Yes, it appears that the gallery from this page specifically conflicts with the theme’s own Fancybox (please check the browser’s console to see the error code and the file that’s triggering it).

    We suggest you to check with the theme’s support to see if they can help you find out the reason of the error happening on specific site pages. Perhaps, they load theme’s Fancybox depending on the page template have a separate option allowing to enable it.

Viewing 3 replies - 1 through 3 (of 3 total)
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