• Resolved mvasylenko

    (@mvasylenko)


    Hi! New version new problems)) When I add information to all required fields, pick post office and press “Objednat” your plugin says thaat “Neni vybrano vydejni misto”. Immideately aftet that I press again “Objednat” without any changes and everything is alright. The same problem with any devices.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support kovalmatyas

    (@kovalmatyas)

    Hello @mvasylenko,

    thank you for reporting this behaviour.

    I have tried this on your e-shop, and after picking a pickup point, I was able to make an order on the first try. Is this behaviour happening constantly, or just occasionally?

    In any case, could you please send us an export of the plugin settings (Packeta->Settings->Support->Export plugin settings) to our tech. support at [email protected] ?
    This could help us in identifying the cause of the issue.

    Best regards,
    Matyá? Kova? – Packeta E-Commerce Support

    Plugin Support kovalmatyas

    (@kovalmatyas)

    Hello @mvasylenko,

    I haven’t received any answer from you since my previous reply. Not on the e-mail I mentioned and not here – may I ask, does the issue still persist?

    Have you tried contacting us since? As mentioned above, I am not aware of any reply from your side so far.

    Best regards,
    Matyá? Kova? – Packeta E-Commerce Support

Viewing 2 replies - 1 through 2 (of 2 total)
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