• Resolved ibaifernandez

    (@ibaifernandez)


    I believe that I’ve done everything as the documentations compels the user to do.

    So far, then, I have a control version (let’s call it “Variant A”) and an alternative version (let’s call it “Variant B”). I can edit the latter as long as my test is paused. I click on “Edit” and go to the page. I can see on the column to the right that I am indeed editing “Variant B”. I click on “Edit with Elementor” – since that is the visual builder that I am using – and edit the page till every single change I want to achieve is done. I do never have the chance to “publish” it as such. Instead, I can only “Save it as a draft” —but I believe that that should do the trick, right?

    The thing is that, once I run the test and get into the previews of both variants… the content of ’em both is exactly the same.

    If I try using https://www.example.com/foo/?nab=0 and https://www.example.com/foo/?nab=1 (or even https://www.example.com/foo/?nab=0&nabforce or https://www.example.com/foo/?nab=1&nabforce), it always shows the same.

    My suspicion is that the thing is actually working… just not properly (at all). I think it is working because, actually, both https://www.example.com/foo/?nab=0 and https://www.example.com/foo/?nab=1 seem to somehow exist… they just display the very same content.

    Once again, I am using Elementor to build my pages… Here’s my System Info:

    Server Environment
    Operating System: Linux
    Software: Apache
    MySQL version: Percona Server (GPL), Release 23, Revision 500fcf5 v5.7.23-23
    PHP Version: 8.0.28
    PHP Memory Limit: 512M
    PHP Max Input Vars: 1000
    PHP Max Post Size: 516M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected
    WordPress Environment
    Version: 6.1.1
    WP Multisite: No
    Max Upload Size: 512 MB
    Memory limit: 40M
    Max Memory limit: 512M
    Permalink Structure: /%postname%/
    Language: es
    Timezone: America/Guayaquil
    Debug Mode: Inactive
    Theme
    Name: Hello Elementor Child
    Version: 1.0.1
    Author: Elementor Team
    Child Theme: Yes
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 2.6.1
    Parent Theme Author: Elementor Team
    User
    User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36
    Must-Use Plugins
    Endurance Page Cache - 2.2 By Mike Hansen
    SSO - 0.4 By Garth Mortensen, Mike Hansen

    Hope you guys can help me ?? Thanks a lot in advance

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author David Aguilera

    (@davilera)

    Hi, Ibai. Thanks for sharing your setup with us.

    I just tried to recreate your setup in a dev environment and, as far as I can tell, the plugin is working as expected. But I tested an extremely simple page, so there might be things I’m missing.

    Just to make sure you’ve tested it all: please keep in mind that you’ll only be able to see alternative content if you are not logged in as an admin. Therefore, please look at your tested page using your browser’s incognito mode.

    If that doesn’t work, let’s try the following:

    1. Pause the test
    2. Edit the plugin settings to deactivate the checkbox “Use control ID in test variants”
    3. “Edit” and save variant A
    4. “Edit” and save variant B (this way, we try to make sure that variants A and B are indeed independent from each other)
    5. Restart the test and look at the variants again
    6. Did it do the trick?

    If none of this works, please send us an email (support at nelio software dot com) and we’ll be glad to take a look at your setup ourselves.

    Thread Starter ibaifernandez

    (@ibaifernandez)

    Hi there, David.

    1.- Before trying what you suggest me to try, I’ve tried testing the tested page not only?using my browser’s incognito mode, but also in different computers and browsers, both in incognito mode and in not-incognito mode.

    2.- Now, about your suggestions, I’ve done everything exactly as you describe it. This is, I’ve paused the?test, edited the?plugin settings to deactivate the checkbox “Use control ID in test variants”, edited and?saved variant A, edited and saved?variant B, and restarted the test.

    Once all of that has been achieved, I go to the incognito mode of another browser (Safari, in this case) and try opening:

    https://mydomain.com/the-page-I-am-running-the-a-b-test-onto/?nab=0

    https://mydomain.com/the-page-I-am-running-the-a-b-test-onto/?nab=0

    https://mydomain.com/the-page-I-am-running-the-a-b-test-onto/?nab=0&nabforce

    https://mydomain.com/the-page-I-am-running-the-a-b-test-onto/?nab=1&nabforce

    And the only different result – to any other which I’d had so far – is that?https://mydomain.com/the-page-I-am-running-the-a-b-test-onto/?nab=1&nabforce?keeps reloading infinitely and never shows anything. It feels like we’ve moved one tiny step ahead. It also feels that there’s still something that wants to get loaded… unsuccessfully.

    Wrote you at the suggested email address, too, by the way ??

    PS: Obviously, the provided addresses are examples, as I don’t want my post to be removed because of any possible misunderstanding about some self-publicity which is definitively not intended here.

    Thread Starter ibaifernandez

    (@ibaifernandez)

    Hi everyone!

    It is solved! The problem was an advanced adjustment in the SEO Yoast configuration —the last one of them all, in the “Advanced” section.

    Roughly translated into English from a Spanish translation of the plugin, it reads like so:

    Tracking Optimization
    Remove Unregistered URL Parameters
    Remove unknown URL parameters with a 301 redirect. For example,
    https://www.example.com/?unknown_parameter=yes
    will be redirected to
    https://www.example.com

    Once I’ve turned it off, it all goes awesomely! Great!

    Thanks a lot to Nelio A/B Testing’s staff for being so kind and swift in their answers to my inquiries, especially to David and Ruth.

    Cheers!

    Plugin Author David Aguilera

    (@davilera)

    Thanks for sharing the solution, Ibai! We’re glad we were able to help.

    Thread Starter ibaifernandez

    (@ibaifernandez)

    My pleasure, David.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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