Needed double click on iOS/iPadOS when feed is visible

  • Resolved gibonwebbuppsala

    (@gibonwebbuppsala)


    3 years, 10 months ago

    I’ve noticed what seems to be a bug.

    When the device is iPadOS or iOS and current page shows an Instagram Feed you need to touch something before you are allowed to click a link. The first touch only activates the :focus event and the link wont go through. It’s like it’s some kind of stopPropagation event that is happening.

    To recreate:

    1. Go to this page: https://webbuppsala.gibon.se and don’t touch anything.
    2. Try to click the big button “V?ra tj?nster”

    To see the difference:

    1. Go to this page: https://webbuppsala.gibon.se and touch something that is not a link
    2. Try to click the big button “V?ra tj?nster”

    I’ve managed to recreate the issue on several pages.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @gibonwebbuppsala,

    Thank you for reporting this to us. I will send this along to our team. We will investigate and will get back to you when we have additional information.

    Best regards.

    Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @gibonwebbuppsala,

    Thank you for your patience. Can you go to Instagram Feed > Customize > Posts > Photos > select Disable Pop-up Lightbox > click Save Changes to see if this resolves the issue?

    Also, can you open a support ticket on our site here as the moderators of this forum only allow us to provide support for the Free version of the plugin?

    Many thanks,

    Thread Starter gibonwebbuppsala

    (@gibonwebbuppsala)

    Hi @smashballoonmike,

    That worked. The bug seems to be in the Pop-up Lightbox.

    I’ll create an support ticket.

    Thank you!

    Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @gibonwebbuppsala,

    Thank you for the confirmation and for opening a support request on the site. We will continue all further communication through that ticket.

    Many thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
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