Need to update wordpress.com connection, Dashboard blank?

  • Resolved Jason

    (@jestermgee)


    3 months, 1 week ago

    I have just moved my site from a sub directory to my main root directory and Jetpack is stating WordPress.com is still referencing the old location but I cannot find how to change this.

    Also, if I try open the Jetpack > Dashboard it is just a white empty page. I have it up to date so not sure the issue here

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Jason

    (@jestermgee)

    Well, that was simple. Seems whatever instructions I found which stated to go to your dashboard were incorrect. If I open “My Jetpack” menu instead this instantly asks if I wish to transfer from the sub domain to the active one and now the dashboard and everything is again working.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @jestermgee,

    Thanks for sharing a follow-up about your issue. It sounds like you’re all set now, can you confirm this?

    Otherwise, we’re happy to help you – just share your site URL here so that we can have a look. If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread. Thanks!

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