Need to reload my theme

  • Resolved JCKnoell

    (@jcknoell)


    11 years, 8 months ago

    I need to re-load the theme we are currently using. It’s called “Mingle”.

    The issue is, I don’t have access to themeforest or ny of the original log-ins. The issue is that “some guy” installed the theme when they designed the website, but neither I nor the owner has that email address or password.

    Do we need to log in to themeforest in order to re-load the theme or can we do that another way?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter JCKnoell

    (@jcknoell)

    I tried contacting the designer, “Paralellus”, but they require the purchase ID to use their customer support, and well, same issue. I don’t have the purchase ID, and neither does the owner…

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    The issue is that “some guy” installed the theme when they designed the website, but neither I nor the owner has that email address or password.

    That guy did you a real diservice and shouldn’t have installed that commercial theme. The only thing anyone can suggest is that you consider legitimately purchasing your own copy from that author.

    Thread Starter JCKnoell

    (@jcknoell)

    I agree… So I would have to pay for ANOTHER license, even though the company already paid for one? Sigh…

    Well, thank you for your help. I’ll see what we can do. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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