Need to Reconnect Jetpack Stats

  • Resolved mikeeckman

    (@mikeeckman)


    3 years, 7 months ago

    I was troubleshooting an issue with Jetpack and I disconnected it with my blog and reconnected it. When I did, all of my sites 7+ years of stats disappeared.

    Looking through the KB, it says Jetpack support can look it up and reconnect the stats, but I need to contact them, and I dont see how to do that.

    Is there someone here who can help me get my stats back for https://www.mikeeckman.com? Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @mikeeckman

    Glad to help!

    Since your case requires more security access, could you contact us via this contact form, please?

    Please include a link to this thread in your message.

    Let me know if you have any questions.

    My best regards,

    Michelle C.

    Thread Starter mikeeckman

    (@mikeeckman)

    Michelle, I did what you said and submitted a ticket with a link to this post and your name, and havent heard anything. I submitted my request 46 hours ago.

    Plugin Support MadHatter (a11n)

    (@madhattersez)

    @mikeeckman My apologies for the delay!

    We are working through a bit of a backlog of requests from folks without a paid plan, but we will respond to that ticket just as soon as we can.

    Until then, I’ll go ahead and close out this thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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