We have a site that sells windsceen wipers for vehicles. The products on the site are bundled products and only the parent bundles are customer facing. The products that make up the bundles are the individual wipers which are used for inventory management so the customer shouldn’t see these.
Using Mailchimp for Abandon Cart emails, we have found that the indivisual products (not customer facing) are syncing with Mailchimp and are populating on the emails instead of the parent bundle products. This is why we want to block these from syncing.
We are happy to come up with a different solution to this but looking for your input. Alternatively do you allow us to input API XML or CSV product information, if so we can use this and submit required product data.
You can see the website at wipersdirect.com.au and for an example the parent product “BMW X5 2004-2006 Four Wheel Drive – Front Wiper Kit” is made up of 1x HY-101-15 and 1x HY-101-24 individual products which we do not show the customer. So when they buy the kit, the stock of the individual wipers are reduced but as far as the customer is concerned, they are buying “BMW X5 2004-2006 Four Wheel Drive – Front Wiper Kit”, therefore we only want to include the bundled parent product in the abandon cart and post purchase emails.
if you have any api system where we can upload xml or csv for required products with your information. So we can provide you sheet.
Thank you for your time and sorry for not better explaining the issues we are experiencing!
Screenshot : https://prnt.sc/wln9oc