Need to improve

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  • Hi @wpgsander,

    Thank you for your feedback.

    Can you elaborate on what data you’d like to delete?

    Thread Starter wpgsander

    (@wpgsander)

    @jeffstieler

    hello,
    I have placed an order using a test member account, but after deleting the member and order, the order data for the test account is still displayed. I want to delete them, but I cannot delete them.

    Hello @wpgsander,

    Unless you’re comfortable modifying your database there isn’t a way to delete a single customer or order from the analytics tables.

    If you’re OK with deleting and reprocessing all analytics data, it’s possible to clean up these now deleted test customers and orders. Go to Analytics > Settings, scroll to Import Historical Data. Click “Delete Previously Imported Data”. When that process is finished, the status should read “Ready to Import” and you can click “Start” to re-import your data.

    Thread Starter wpgsander

    (@wpgsander)

    hello @jeffstieler

    Thank you for your answer.

    So it can be modified.
    but I will not modify the database, so it may be difficult for me. ??

Viewing 4 replies - 1 through 4 (of 4 total)
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