Need to fully uninstall

  • Resolved toyo7m

    (@toyo7m)


    3 years, 6 months ago

    After activating your plugin – then turning it back off because it wasn’t what I needed – Elementor can no longer pull in Buddypress group names or any information. Your plugin installed something that did not go away after inactivating the plugin. How can I go about cleaning out whatever it has left behind?

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  • Plugin Support john

    (@johnweru)

    Hey there,

    Thanks for reaching out to us.

    With respect to your query here, once the plugin is disabled, all settings and modifications to the templates should not work by default. Could you perhaps try clearing your website cache and check whether the issue is resolved. Also please try disabling other third-party plugins that you may have within the site and see if the issue is resolved. If so, try reactivating them one by one to identify the conflicting plugin.

    Kindly let us know how it goes

    Regards

    • This reply was modified 3 years, 5 months ago by john.
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