Need to display past events on main events page

  • Resolved bubbleck

    (@bubbleck)


    3 years ago

    Hi there, we are using the Pro version of the plugin but your support ticket system doesn’t appear to be working, so sending on here instead. Hope thats OK.

    I need to display previous/past events on the main events page, in photo view.

    I have read through other support tickets and tried adding the code from this support thread: https://theeventscalendar.com/support/forums/topic/list-upcoming-past-events-at-events/#post-506149
    But this didn’t appear to do anything.

    I also then tried adding the following shortcode to the photo.php custom template override file:
    <?php echo do_shortcode(‘[tribe_events date=”2016-01″]’); ?>
    This brings in past events but then breaks the photo view of the main events above it. I would also need these past events to show in photo view but they come in list view by default and if I add view=”photo” to the shortcode it doesn’t work.

    Any help would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • allenzamora

    (@allenzamora)

    @bubbleck my apologies, we’ve been encountering a huge number of support tickets lately, which resulted in the delay in our response. May I have your ticket number please, so I can look for it and answer you on our premium queue? Thank you in advance, and stay safe and healthy!

    Thread Starter bubbleck

    (@bubbleck)

    Thanks for getting back to me. I don’t have a ticket number as the support form did not submit. I think you may have an error with the form processing. So I copied and pasted my query here instead.

    allenzamora

    (@allenzamora)

    @bubbleck please could you provide more details on what you’re seeing when you’re trying to submit a new ticket? If you could provide a video recording or screenshot, it would be helpful.

    If you want, you can submit this ticket using the pre-sales form instead, reply here with the ticket number, and we’ll make sure that you get sorted out.

    Thanks and hope you had a great weekend.

    Regards,
    Allen
    TEC Support

    Thread Starter bubbleck

    (@bubbleck)

    Hi Allen,

    I have tried to submit a form again and no luck, it just doesn’t send the form when I click submit. I have taken a screen shot but not sure how to send to you or attach to a message? I can not find the pre-sales form to try that instead either.

    Can you manually create the ticket for me or just use this thread to help me please?

    Many thanks,
    Caroline

    allenzamora

    (@allenzamora)

    Hi Caroline,

    Thanks for getting back in touch, and sorry to hear about the issue still ongoing.

    I’ve gone ahead and opened a new support ticket for you. You can expect an email from me there shortly, and we can continue the discussion there.

    Thank you, and again, sorry for your experience.

    Cheers,
    Allen
    TEC Support

    allenzamora

    (@allenzamora)

    @bubbleck since we’ve started talking through email, can I go ahead and close the thread here? ??

    Thread Starter bubbleck

    (@bubbleck)

    Yes, sure.

    allenzamora

    (@allenzamora)

    I’m closing this thread now. In case you need assistance, please don’t hesitate to let us know. We’re more than happy to help.

Viewing 8 replies - 1 through 8 (of 8 total)
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