Need to add address to continue with order, but address field is optional

  • Resolved Agenci Marknadsbyr?

    (@widerclothing)


    3 years, 3 months ago

    Hey!

    I’ve been working all day trying to solve a crappy problem, I think you guys can help me. It’s about having to enter an address, but if I enter an address it still says that I have to fill in an address, the same thing if the field is optional. Need to get this issue fixed ASAP.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    On checking, we could see that the country field is not showing on your checkout page. We believe that the field is disabled or deleted from the checkout form. This error occurs when the country field is disabled/removed in either billing or shipping section in the plugin settings. Can you please enable the country field and verify once again from your side?

    If you don’t feel like displaying the country field on the checkout page then you can hide ( field type of the country field as hidden) the country field using CSS.

    We hope this helps.

    Thank you!

    Thread Starter Agenci Marknadsbyr?

    (@widerclothing)

    Hey! Thanks for the reply.

    I have country enabled but i have it hidden in css.

    what can the problem be??

    Plugin Author ThemeHigh

    (@themehigh)

    Your issue needs a detailed check. Could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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