Need to access my domain name (either via release or recover)

  • Hello,

    I accidentally registered and then cancelled my domain name with WordPress.com. The process of domain registration and cancellation happened within one hour or so (as soon as I realized my mistake..)
    I now need to access that domaine name as soon as possible… as I am trying to build my wedding website with the knot..
    Can anyone please look into this request to see if there is any way we can speed up the releasing of domain process (since it all happened today) and if it’s not possible, then maybe someone can assist me with recovering my domain name so that I could then transfer it to the knot?

    Thank you so much!
    ~A

Viewing 3 replies - 1 through 3 (of 3 total)

  • Did you buy the domain from WordPress.com ? I’m assuming, Not.

    WordPress.com doesn’t control your domain. Its still with the registrar where you host it. All you need to do is change the dns settings back to point it to wherever you wanted to in the first place. DNS propagation across the Internet can take a few hours to a couple of days so that’s all the time you’ll lose. You can start creating your website without the domain resolving rightaway.

    Thread Starter 2short2shoot

    (@2short2shoot)

    Yes, I bought the domain using wordpress, but I need to move it to the knot.
    I already reached out to the word press’s registrar and they specified that they can’t do anything on their end as WP controls all domains purchased from them.

    I hope that someone from WP will be able to review this question and help out..

    Thanks,
    ~A

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Try contacting WordPress.com: https://en.support.wordpress.com

Viewing 3 replies - 1 through 3 (of 3 total)
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