• Resolved raivydas

    (@raivydas)


    Hello, my store use your plugin and when customer choose Przelewy24 or iDEAL they need to select their bank in my checkout page. I need that they choose bank when they click “complete order”. I want that this button redirect them directly to Przelewy24 or iDEAL pages. Or maybe there possible to create bank selection with not a dropdown menu but with images?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @raivydas

    What you’re describing is not possible. The bank options for these payment methods must be chosen in the dropdown because that dropdown is rendered by Stripe within an iframe.

    Once the customer selects their bank in the dropdown, they click the Place Order button which then creates the order and if a redirect is required it takes place.

    Kind Regards,

    Thread Starter raivydas

    (@raivydas)

    Is strange because with woocommerce stripe plugin I can get that when customer click complete order he will be redirected to ideal window and there complete them order https://snipboard.io/38Adzb.jpg

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @raivydas

    Our plug-in also redirects to the IDEAL payment page. The only difference is in our integration we provide the bank drop-down option on your checkout page.

    Our integration is the newer and recommended payment flow by Stripe.

    Kind Regards

    Thread Starter raivydas

    (@raivydas)

    I also have big problem with Przelewy24?there is a lot unpaid orders, this is normal? https://snipboard.io/LglaZw.jpg

    Plugin Author Payment Plugins

    (@mrclayton)

    I also have big problem with Przelewy24?there is a lot unpaid orders, this is normal?

    I recommend you check the payment status within stripe.com to verify if the payment was successful. If it was, then it sounds like your webhook might not be communicating with your site correctly.

    The webhook is how Stripe informs your WooCommerce store that an asynchronous payment like P24 has been processed.

    A pending status on an order could also indicate that your customer is not proceeding with the order. Check to see if the order address for the pending orders matches the order details of one of the successful orders. Some 3rd party plugins force WooCommerce to create multiple orders if any checkout data changes, resulting in a confusing order table as it appears you have abandoned orders.

    Kind Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Need that when click buy redirect to payment method’ is closed to new replies.