Need some help with a site made by other developer

  • Hello everyone,

    Please let me know if this this not the right section to post my question.

    [ Moved to the Fixing WordPress sub-forum. ]

    I used to use WYSIWYG Web Builder to build websites and never used WordPress, but I have an idea on how it works and I tried it locally with XAMPP, so please bear with me.
    The last project I worked on was back in 2013, and I got busy with my main work so I almost forgot everything about css, etc…
    A friend of mine asked me to apply some changes to a previously made website done by another developer. I accepted to do it but I am stuck with few things.
    The site is: https://www.more-cafe.com
    I made almost all the changes she asked me about, and I would really appreciate if someone can help me.

    1. If you visit the page, you can see the menu. Above that menu there was “Franchise” tab, “Country selection” tab and “EN” button. Next to them there was “Facebook” and “Instagram” logos. All these were removed by someone I contacted a few days ago. He also removed the 3 dashed mobile menu which was on the right side of the menu (he shouldn’t have done that). Now removing the social media logos made the main logo shift upwards, so:
    How can I get the social media logos back to prevent this shifting?
    And how can I get the mobile menu back? If the site opened on a mobile phone there will be no menu.
    I am trying to contact that person but he is not answering!

    2. In the same page (also in all pages), there is “In the press” section. How can I remove this section?

    3. There is an “Order Online” sticky on the right in all pages. How can I remove this one?

    4. In “Contact” page, there is “SELECT A LOCATION TO SEE POSITION OPENINGS NEAR YOU” section. How can I remove this as well?

    My friend who is not answering now, I gave him the WordPress admin username and password, so he didn’t do anything with the php or html files.

    I am trying to get the ftp count details as I can edit things manually, but the lady who asked me to apply the changes cannot find the ftp details.

    Sorry for the long post. Hope someone could help. Much appreciated and thanks a lot.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator bcworkz

    (@bcworkz)

    FYI, through a WP admin login, one can edit all pertinent PHP and CSS files, so it’s possible your friend did alter underlying code.

    Through CSS we can suggest how to hide specific elements, though it does not actually remove the elements. To actually remove elements or to recover previously removed elements, we need access to the underlying code. As the theme appears to be custom written for the site, there’s little we can do to help you since directly accessing the site is beyond the scope of these forums.

    I suggest you continue trying to reach your coding friend, as he is in a much better place to help you with admin access. If the site owner’s needs exceed you and your friend’s skills, she should consider hiring experienced help. One resource is jobs.wordpress.net.

    FYI, if the site owner cannot locate the FTP credentials, she can recover or recreate them through her hosting control panel. The host’s customer service can assist with this if need be. No one should attempt editing active PHP files through the WP interface unless they have FTP access as backup. One small error can crash the site and only FTP can fix it.

    Thread Starter supersonictt

    (@supersonictt)

    Thank you for your detailed info.
    Well I noticed that yes I can edit php and css within the admin panel, but nothing is changing! If I right click on -lets say- Order online sticky and click inspect elements, I can set the z index to negative value which will hide it, but if I do this within the admin panel nothing changes! Do you have an idea why this is happening?
    It is way easier for me to do these changes this way, as all the changes are to “remove” or “hide”.

    Moderator bcworkz

    (@bcworkz)

    You were able to get the mobile menu back? The social logos that caused the main logo to shift? (this last one can be fixed without recovering the social logos)

    You can typically hide things by identifying the proper element using the browser’s developer tools and adding or changing the ‘display’ rule to display: none;. Once you’ve determined the proper CSS, copy it to where ever the theme accepts custom CSS. Often this is in the customizer, but with a custom theme, who knows? If you cannot locate such a place, there are plugins that allow custom CSS to be easily input. Being a custom theme, you can also alter the original CSS code if you prefer. FYI, doing so with original code is usually a bad idea because themes are often updated, destroying any custom work. Custom themes are normally not updated in the same manner.

    You can shift the main logo by altering CSS in the developer tools until it looks good, then copy the new or altered CSS to the custom CSS area.

    If altering the existing CSS does not effect change, either you’ve altered the wrong item or in the wrong file, or there is some sort of caching scheme in effect. If things are cached, you’ll need to flush the cache to see any changes. For good measure, flush your browser cache as well.

    Thread Starter supersonictt

    (@supersonictt)

    Thanks again for replying back.
    The changes were not taking place because of the browser cache. Now I am testing the changes in incognito mode and after every refresh I can see the changes.
    Now I did everything, all changes are now done, except for getting back the 3 dashed menu for mobile devices. I looked in the style.css and tried some stuff but with no luck!
    When inspecting elements for the menu (the one that is showing), if that dashed menu is there but hidden I should be able to see its code but I cannot, so it seems it was removed completely! And inside the admin area, in menus section, I can see that it is still there! And even if I try to create a new one, it doesn’t show!
    Am going to keep looking for that one and see, but thank you so much for your help ??

    Thread Starter supersonictt

    (@supersonictt)

    By the way, here is a cached version dated on March 14, 2017:
    https://web.archive.org/web/20170214002936/https://more-cafe.com/en/home/
    You can see that the mobile menu is there, and its code is there, but in the current version of the site, the code has been removed completely!

Viewing 5 replies - 1 through 5 (of 5 total)
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