Need help with “this email already registered to another member”

Hello, I have a problem that I’m hoping someone can walk me through untangling.

1. As admin of my site, I had never linked to Social Login and have always logged in using my user name and password. Not thinking, I logged in using Social Login, and it created a brand new account. I had forgotten that my admin account was using a different email.
2. So I logged out of the brand new account and logged back in to my admin (using the user name and password as I have been), and deleted the newly created account.
3. I then went to my admin’s profile page and changed the email to the one I wanted (the one the newly created and then deleted account used to sign up via Social Login).
4. Then, in my admin’s profile page I attempted to link to Social Login, and it’s telling me that email is being used by another account. But it’s not, because that user has been deleted and the email is now my admin profile’s email.
5. Next, I attempted to create the new account again using Social Login, so that I could unlink it from the new account in the new account’s profile page, but now I get a popup saying my address could not be retrieved and a field to enter my address, but when I do it says that email is already being used by a different account.

Can someone please help me fix this?

• This topic was modified 4 years, 7 months ago by Halo Diehard.