Need help fixing subscription box

  • Resolved rachbun

    (@rachbun)


    5 years ago

    It gives “oops, something went wrong” when I tried subscribing. not sure what the problem is : (

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    Thanks for reaching out to us.

    Please go to “MC4WP > Others” menu and share with us the errors listed there. Make sure you remove any sensitive data before sharing the logs.

    Thread Starter rachbun

    (@rachbun)

    It shows nothing :\

    — Nothing here. Which means there are no errors!

    • This reply was modified 5 years ago by rachbun.
    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    That means that the plugin is unable to log any errors. Can you please make sure you are using the latest version of our plugin? If yes, then please deactivate it, then activate it again and test the form. Once this is done, please check if any errors are recorded.

    Thread Starter rachbun

    (@rachbun)

    I fixed it. I think it wasn’t linked properly! Thanks ??

    Plugin Contributor Lap

    (@lapzor)

    Awesome, ?Thanks for letting me know.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Need help fixing subscription box’ is closed to new replies.