Need Help, Captcha Not Appearing

  • Resolved giant122

    (@giant122)


    3 years, 4 months ago

    Hello! I followed the setup directions, but the captcha checkbox won’t appear. Can you advise? I’m not sure how to determine what the issue is, but I followed the troubleshooting steps posted in the FAQ section and the next thing it said to do was put in a support ticket.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    There doesn’t appear to be any Contact Form 7 form on the page that you’ve linked. Could you provide some instructions on viewing the Contact Form 7 form on the provided page?

    when trying to log into my website, its giving me an error for site owner: invalid key type. But it is not showing any option or button to click on

    Plugin Author IQComputing

    (@iqcomputing)

    Hello @plushwigz,

    Please create a separate topic. It’s easier to keep track of unresolved topics and replies when each issue has its own topic.

    Our plugin does not load ReCaptcha or any ReCaptcha JavaScript on the WP login page. If you have multiple ReCaptcha v2 plugins, you’ll need to ensure that the API keys are the same. If you cannot log into your website, we recommend reaching out to your hosting provider to disable the specific ReCaptcha plugin so you’re able to address the issue.

    Hopefully, you’re able to solve your issue but should you have any questions please create a new topic and we can assist you further.

Viewing 3 replies - 1 through 3 (of 3 total)
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