Need advice backup error and upload speed

  • I have an issue with my clients WordPress I’m not sure how to fix. I could really use some advice. I think this WordPress was originally set up as multisite but are now separate WordPress sites on one cpanel. There is one main WordPress installed in the main public html folder in cpanel then three move sites install in separate folders. Anyways, the issues is upload files can be very slow, even small files. This is also very inconsistent and they never know when the slow down will hit. These are all audio clips being uploaded. I recently updated all the websites to PHP 7.3. I check the php setting in cpanel and made sure all the php are at the maximum allowed.

    In the main public_html folder, I when to php.ini and on the cpanel to make sure all the setting are at the maximum. Does that also set the file upload size and other setting in the folder wordpress installs setting update? When I tried to upload WordPress version in a wordpress in a folder, I got error message: Download failed.: cURL error 28: Operation timed out after 300001 milliseconds with 14319211 out of 16449156 bytes received

    The audio uploads go to AWS, could that be part of the issue?

    Any thoughts or advice
    Thank you for your time
    Kim

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  • I’m wondering if maybe the four sites are just too much for that one server causing the uploads to fail when resources get low. The problem is often the visits, uploads, and system loads happen within a certain time frame.

    I would have looked deeper but you didn’t provide URLs (which is understandable since it’s a client site and we don’t remove URLs from topics here after the fact).

    Do you have a CDN, are you running a good cache plugin, are you on Cloudflare also?

    Can you upgrade the server package for a while then downgrade if you wish? You might split off (migrate) whichever site you feel is the busiest and most important site to another server.

    Thread Starter Kimber254

    (@kimber254)

    Hi, I have six websites on a new server they just updated to at GoDaddy, it’s nowhere near full. Three of the blog website files go to AWS and do fine. The three sites that offer farming news audio download files to their radio station clients are the slow ones.

    Today when a client uploaded a file, about 2 mb, and it took 45-60 seconds. That was at https://hoosieragtoday.com/stationdownload/

    When a file is uploaded into the WordPress media library
    1. It has the same name as yesterday’s file (back for years) but a plugin deletes the old version so the new version is the only one in the media library.
    2. The file is transferred to another folder in the same cpanel folder.

    I’m not sure how those steps might effect using AWS or a cache plugin on the download sites.

    Thank you so much for your site and time

Viewing 2 replies - 1 through 2 (of 2 total)
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