Need advice

  • Resolved modsnap

    (@modsnap)


    3 years, 3 months ago

    Working with a United Way office. They use Givewp, have a license, but unable to reach support as account credentials are unknown. I need help from priority support- does anyone know if we buy a new license and install it will all of the existing food ms and adding still be there or will we need to start from scratch?

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  • Plugin Support Matheus Martins

    (@matheusfd)

    Hey @modsnap,

    Glad you reached out. I can help you with that.

    In order to help you find the credentials, please reach out here https://givewp.com/contact-us/ and select “I am responding to your request to contact” and mention this post in the message, and our team will help you to sort this out.

    Thanks for using GiveWP! Have a great day.

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