Viewing 6 replies - 1 through 6 (of 6 total)
  • Look at the very bottom of that mess.

    Fatal error: Call to undefined function register_nav_menus() in /home/content/53/3018953/html/DOUGLASVW-SEE-OUR-HAPPY-CUSTOMERS/wp-content/themes/twentyfourteen/functions.php on line 82

    That tells you what the problem is and where it’s located.

    Thread Starter kenabeam

    (@kenabeam)

    Ok…… is there anyway to fix this??

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Can you tell us what exactly you were doing to cause the error? Otherwise just re-upload the original theme functions.php file here:
    /wp-content/themes/twentyfourteen/

    Thread Starter kenabeam

    (@kenabeam)

    Hello Andrew – I wasn’t doing anything to cause this error…… I simply turned on the site several days after I created this page…..& it worked fine…..then one day it turned into this mess. I don’t know how to correct it as I`m not overly versed with errors and all……. I don’t know how to re-upload anything because it won’t let me sign in like I normally do with Word press…… When I sign in, I immediately see this mess…….. Please please help!!! Thank you all very much

    Everything I’m going to suggest is based completely on just a couple of quick observations done in a browser, so treat it accordingly if I’m off the mark.

    It looks like the WordPress content on your site is being pulled in through the iframe from this domain https://douglasvw-see-our-happy-customers.com.

    The WordPress site on that domain is no longer rendering your theme (at the least) properly – html appears to be okay, I can see your readme file with no problem, and this renders blank as expected: https://douglasvw-see-our-happy-customers.com/wp-content/themes/index.php, so php probably still works, however, I don’t quite understand the base64 encoded portions of the the WordPress files being displayed when I try any other index.php or the xmlrpc file. A source code obfuscation device or plugin? ..I don’t know, I didn’t bother to decode it all… anyhow.. I would have expected something a little different when accessing those files directly.

    First, try using your ftp client to rename the active theme on your WordPress site ( or completely replace it as already suggested, if you are already using the default theme), and then try logging in again at /wp-admin to let the default theme take over, and see if that makes any difference. You can do the same to troubleshoot any plugins you might be using by temporarily renaming the /plugins directory to see if that helps.

    The domain where your WordPress site sits appears to be hosted by GoDaddy. Maybe contact the support staff where you have that domain hosted and see if they can shed any light on the issue before going much further.

    Some reference material: Login Trouble

    FTP Clients

    I just took a look at all of that code. I’m fairly confidant that the site at https://douglasvw-see-our-happy-customers.com has probably been compromised.

    Some reference material to help you get started: FAQ My site was hacked

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Need a Word Press Wizard to tell me what`s wrong with this please??’ is closed to new replies.