Neat attempt, but quite buggy.

  • I just got the Pro Version for an online presence. I expected this tool to save me work over integrating ChartJS myself and entering the data manually into the JS arrays. I’m slowing regreting my purchase as I edit this buglist for the 5th time. Bugs dimish the experience, some bugs are *really* annoying/bad.

    These bugs have shown up whilst working with columcharts:

    – Whenever I dublicate a Chart with the ChartJS API it clones the chart but sets the Google API as default. Resulting in making some adjustments such as tick setting impossible. I have yet to find a way to change the API after a chart has been created.

    – Each Chart with manual data has “Array” as a title

    – Manual data doesn’t save unless you refresh the chart view in edit mode. Hit “Save Chart”, see overview with no changes, all work gone … super annoying

    – Cloned Charts with invisible legends have their legends visible again

    – Text is squished in columcharts when loading them for editing

    – Column colors change randomly when switching between data editor and chart view. The fun part: The last new colors are automaticaly saved even though I didn’t save them. … WTF?

    Missing feature:
    – Still havent found a way to color colums individually. With the “random surprise color” bug from above this makes any sort of coloring an adventure and an excercise in praying and hoping.

    Conclusion:
    This still needs some serious work. This is a release candidate at best, not a finished product. Very frustrating.

    • This topic was modified 5 years, 6 months ago by modparlor.
    • This topic was modified 5 years, 6 months ago by modparlor.
    • This topic was modified 5 years, 6 months ago by modparlor.
    • This topic was modified 5 years, 6 months ago by modparlor.
    • This topic was modified 5 years, 6 months ago by modparlor.
    • This topic was modified 5 years, 6 months ago by modparlor.
    • This topic was modified 5 years, 6 months ago by modparlor.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor contactashish13

    (@rozroz)

    @modparlor Any feedback from users such as yourself are very valuable, as it helps us to continually improve our products and services. Thank you very much for taking the time to make this review and pointing us these aspects to us.

    It seems there are a few things that can be definitely improved on this plugin.
    Sharing your thoughts always helps us to better understand what are the biggest challenges of using it.

    If you are unhappy with the pro plugin, we do have a 30 day money back policy. All you have to do is to submit a refund request on our website.

    One more time, thank you for your feedback and feel free to contact us if you need further assistance on the plugin. We do hope we will live up to your expectations soon!

    Plugin Contributor contactashish13

    (@rozroz)

    @modparlor could you please contact us using the pro support link so that we can understand each of these errors and fix them?

    Thread Starter modparlor

    (@modparlor)

    Just did. Details are in the support request in which I refer to this thread.

    Thread Starter modparlor

    (@modparlor)

    Did you guys get my support request? I’m awaiting a reply.

    Plugin Contributor contactashish13

    (@rozroz)

    @modparlor we have replied to you on developer@m*********h.de but we have received no response from you.

    Thread Starter modparlor

    (@modparlor)

    No reply from Support after a week. Note: I’m a paying customer.

    I’ve further worked with Pie and Donut charts now. Same random color bug, although Pies & Donuts let me change colors, initial. One View-refresh in the editor however, and the colors are deleted and randomised again.

    My Setup: WP 5.2.2 (current stable), Mint installation, Firefox (current version), Ubuntu Server LTS 2018 LAMP Setup.

    Conclusion: I’d rate this product 2 stars after what I know now. Save yourself the money and trouble. I will programm my charts with ChartJS myself to avoid the unreliability of this. I would strongly advise against buying this product – save yourself the money and trouble. I’m sorry to have to conclude that.

    Plugin Contributor contactashish13

    (@rozroz)

    @modparlor you may want to read our replies on this thread before responding. I assume you are receiving our replies here?

Viewing 7 replies - 1 through 7 (of 7 total)
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