Navigation Menu Permanently Expanded on Mobile

  • Hello,

    Recently the mobile version of my site seems to have broken. I previously had a pre-loader that I had to disable because it was completely blocking the site. Once I disabled it I noticed that the navigation menu is permanently open and can’t be collapsed on mobile. With the preloader before I could scroll and see the page had loaded so I think something is “stuck” with the menu causing the pre-loader to think the page hasn’t loaded completely. I’m just not sure how to figure out on mobile why the menu is stuck to being open.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    Recently the mobile version of my site seems to have broke

    Mobile compatibility is theme-dependent.
    Looking at your site you use novo theme.

    Since you use a commercial theme and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://themeforest.net/item/novo-photography-wordpress-theme/20701463

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product. Commercial products are not supported in these forums.

    Thread Starter tylrwnzl

    (@tylrwnzl)

    Understood, thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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