• Resolved usa0711

    (@usa0711)


    I notice it stopped displaying the navigation and pagination.

    I deactivated all plugins to see if they were the reason for the issue but even after deactivating them and clearing the browser it still did not display the navigation or pagination.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thank you for letting us know about this!
    Could you please send me a screenshot with your View settings so I can look into it?

    All the best,
    Mihaela

    Thread Starter usa0711

    (@usa0711)

    Hi Mihaela,

    Thanks for the reply. Here are the screenshots:
    View Settings
    slider in page section

    Hello @usa0711,

    Could you please go to Testimonials > Settings > Compatibility > Ajax Page Loading > Advanced > Monitor > Observer and change it like you see in my screenshot here: https://gyazo.com/0515b8828a9b555fd55cbef5c04eb9a1 > save and let me know if it fixes the issue.

    All the best,
    Mihaela

    Hello, I did all above and i’ts happening just the same anyway.

    What can i do?

    • This reply was modified 5 years, 5 months ago by abax14.

    Hello @abax14,

    Could you please send me your website’s url so I can take a look?
    Can you please deactivate all your plugins except ST for a couple of minutes and see if this fixes it?

    Thank you,
    Mihaela

    Thread Starter usa0711

    (@usa0711)

    Hi @mplusb

    I made the changes in the settings and it still is not working.

    Hello @usa0711,

    Can you please let me know what theme are you using?
    So I can install it and test this out on my end as well as it might be an incompatibility with the theme.

    Thank you,
    Mihaela

    Thread Starter usa0711

    (@usa0711)

    @mplusb
    I am using the Divi Theme, has worked just fine before until recently.

    Thread Starter usa0711

    (@usa0711)

    Hi

    Still have no solution for this issue.

    Plugin Author Cristian Raiber

    (@cristianraiber-1)

    @usa0711 – terribly sorry for the late reply. We didn’t get a notification for your fist message.

    We’ll try replying today with a solution.

    P.S: FWIW, Divi just announced v4 which is a major overhaul from v3. We’ll be, most likely, only supporting v4 going forward.

    Thanks,
    Cristian.

    Hello @usa0711,

    We tried to find this bug using the exact Compatibility and Slideshow settings, but we couldn’t replicate this issue.

    Have you tried just using the default Compatibility settings:
    Ajax Page Loading -> none
    Load Event -> document ready

    Have you tried changing the theme to see if the issue still persists?

    Also make sure you install the latest version of the plugin.

    Thanks,
    Christian

    Thread Starter usa0711

    (@usa0711)

    Hi

    I am still having this issue even after the Divi update. Not sure what to do any more.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Navigation and pagination do not work’ is closed to new replies.