• Resolved RachelA12

    (@rachela12)


    I keep getting this error: Error: Invalid API key. This API key belongs to a Native store. Please copy the correct key from Printful store settings and enter it in the Printful plugin settings

    I have deleted, reinstalled, and done all the things that worked for other api issues.
    I have searched but cannot find a resolution. Please help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey Rachel,

    You will get this error if you place your native store’s API in your WooCommerce settings. Your native store is the manual order store you have currently opened up in Printful.
    Since you don’t have your Woo store connected with us yet, you won’t find the necessary API key in your Printful dashboard.

    Make sure to enable the Rest API in your WooCommerce settings and follow this guide, when connecting your store: https://www.printful.com/dashboard/woocommerce/register

    Let us know, if you encounter any other issues or have any questions! ??

    Thread Starter RachelA12

    (@rachela12)

    I got that fixed but now have this error:
    Your site needs to enable WooCommerce API so that Printful can connect to it. Go to API settings and enable it.

    My api settings in the rest api:
    Key details
    Description
    Printful
    User Rachel
    Permissions read/write
    Consumer key ending in …f8af10e
    Last access Unknown

    Any thoughts?

    Hey Rachel,

    I’m sorry for the delayed reply!
    Could you try resetting your API keys, to see if this helps with connecting to Printful?

    Let me know how that goes! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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