• Resolved sigmas55

    (@sigmas55)


    After updating the plugin to the latest version, and although the option “Native language name” is set to “Yes” in settings, the language switcher name is showing up in English, this happened after the update only, check screenshot:

    https://ibb.co/C78XqkY

    I tried to disable the option and re-enable it, still issue persisted.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Thank you for letting us know about your problem!

    Try to add the languages again to the menu and see if this could help you.

    Let me know about this!

    Kind Regards,

    Thread Starter sigmas55

    (@sigmas55)

    Hi Anghel,

    Tried your suggestion, but it didn’t work, still showing “Arabic” in English instead of native language.

    Thread Starter sigmas55

    (@sigmas55)

    Please if you have another suggestion let me know, this issue happened only after the last update of the plugin

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

    ??*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind Regards,

    Thread Starter sigmas55

    (@sigmas55)

    Tried everything. Nothing worked.

    Deactivated all plugins, changed back to 2020 theme, didn’t work, then back to my theme, removed all custom code in functions.php, removed all custom css in customizer, still language selector name shows in English instead of native language.

    Any more ideas?

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello again,

    Sorry for the late reply.

    What you can do is to open a ticket for us because if you still have this issue we`ll need to have a further look at the problem.

    Here is the link where you can open a ticket:https://translatepress.com/support/ask-a-presale-question/

    Kind Regards,

    Thread Starter sigmas55

    (@sigmas55)

    Just did send the support message @anghelemanuel99

    Hope to get this solved soon.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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