NaN undefined

  • Resolved pim87

    (@pim87)


    4 years, 1 month ago

    In the emails sent by WooCommerce and at the order page for a specific order in the WordPress dashboard this is shown in stead of the date the customer filled in:

    undefined, NaN undefined, NaN

    There are no errors in the console on the checkout page. WooCommerce and WordPress are both up-to-date.

    On the main order page where all of the orders are shown the correct date is shown correctly by the way.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support chetnapatel

    (@chetnapatel)

    Hi @pim87,

    Can you share with me URL of your site? Also, what we observed on our staging site, the selected delivery date is showing as “NaN Undefined, NaN” when we translate the checkout page from the Google Chrome extension[https://prnt.sc/ur5huu]. The same string will show in the email and WooCommerce Order section. This bug is already added to our plugin’s issue list.

    Can you test this case on your website too?

    Regards,
    Chetna Bhutka

    Thread Starter pim87

    (@pim87)

    As the website is in my default Language in Google Chrome I’m not able to translate the checkout page of the website. The URL of the website is directtuinshop dot nl

    Plugin Support chetnapatel

    (@chetnapatel)

    Hi @pim87,

    Thank you for sharing the website URL.

    I am also able to replicate the issue on your site. Here is the screenshot of it: https://prnt.sc/uu4sbf

    This issue will be fixed in the upcoming plugin update. I will notify you here as soon as we will release an update or you can create the ticket on our support tool to get the modified copy before the plugin release.

    Regards,
    Chetna Bhutka

    Plugin Support chetnapatel

    (@chetnapatel)

    Hi @pim87,

    We released the plugin v3.11.3 in which we included the fix for the issue that you reported here.

    Could you upgrade the plugin & let us know if you face any problem?

    Regards,
    Chetna Bhutka

    Thread Starter pim87

    (@pim87)

    Thanks @chetnapatel, the update seems to have fixed the issue. Could you please visit the checkout page again to see if it is also fixed when the page is translated by Google Chrome to English?

    Plugin Support chetnapatel

    (@chetnapatel)

    Sure @pim87, I just checked and it’s working fine on your site too: https://prnt.sc/v0jnl9

    Do let me know if you need any further help. And would you mind leaving a review for us here? It would help us immensely.

    Regards,
    Chetna Bhutka

Viewing 6 replies - 1 through 6 (of 6 total)
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