Name showing as optional

  • Resolved imaginemonkey

    (@imaginemonkey)


    4 years, 10 months ago

    I don’t think this is your plugins fault, but the name fields are showing as optional for billing/shipping with our without your plugin installed.

    Do you know of any hooks we can put in our functions file to force these fields to be required and override any theme or plugin conflicts that could be causing this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter imaginemonkey

    (@imaginemonkey)

    Update: It looks like the fields show as required on the checkout field – but under “Account” > Edit Addresses > For billing/shipping the name fields show as optional.

    Is this expected?

    Plugin Author ThemeHigh

    (@themehigh)

    Since the issue still persists even after disabling our plugin, it is not related to our plugin. We believe that your theme or some other plugin on your site might be causing this issue.

    Could you please verify this by switching your theme to the WooCommerce default theme or temporarily disabling the plugins one by one. By doing this you will get the root cause of the issue.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved now.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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