Name not visible in backend

It works correctly here.

Please provide some more information, maybe some screenshots?

Reviewers must fill in their name as shown below:

<input class=”glsr-input glsr-input-text” id=”site-reviews-name-glsr_0fc46520″ name=”site-reviews[name]” type=”text” placeholder=”Uw naam” required=”” value=””>

Though the Name field is empty in all the review posts in the WP backend. There is no data-value as shown below:

<div class=”glsr-input wp-clearfix”><input class=”glsr-input-value” id=”site-reviews-name” data-value=”” name=”site-reviews[name]” type=”text” disabled=”” value=””></div>

But in the frontend the Name is shown in the review:

<div class=”glsr-review-author”><span class=”glsr-tag-value”>M. Visser</span></div>

• This reply was modified 2 years, 5 months ago by vissersj.

Can you see the name in the Review Details when you edit a review?

No in none of the reviews.

Here is a video recording showing that it’s working for me: https://imgur.com/a/Jy5EI5L

Are you using any custom hooks or functions to modify Site Reviews, or have you directly modified the plugin?

Thanks for your quick reply. That’s really odd, because in my case the Name is visible in the review overview, but not in the review details. I haven’t modified anything and even when I remove my custom CSS the issue remains.

Maybe this will help you track down the problem:

Thanks for your help and pointing that out to me. Migrating/Resetting didn’t work and I will try deactivating plugins and such.

• This reply was modified 2 years, 5 months ago by vissersj.

@vissersj I have tracked down the cause of this problem, I wasn’t able to reproduce it earlier due to the configuration on the development site. Sorry about that. I will release an update shortly to fix this.

Fixed in v5.24.3