Nag message won’t go away on version 3.1.5

  • Resolved mikemacd

    (@mikemacd)


    1 year, 1 month ago

    Hi. On version 3.1.5, your nag message for a review won’t go away, regardless of which button is pressed. It re-appears as soon as a page is refreshed. Really annoying.

    • This topic was modified 1 year, 1 month ago by mikemacd.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @mikemacd,

    Greetings from CookieYes!

    Since this issue is site specific, we will need your site health information to better understand your site’s configuration. Could you please share it privately via this link?

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @mikemacd,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

    Thread Starter mikemacd

    (@mikemacd)

    My apologies! The problem is solved and I should have reported back.

    Your support was impressive! I had a response within a few hours and, since the problem seemed site specific, I set up a test site for your team to dig into. They found the problem within a few hours, reported back and issued an update the same day.

    It was all done in less than 3 days. I must congratulate you for your quick responsive and the professional and articulate way in which everything was handled!

    • This reply was modified 1 year, 1 month ago by mikemacd.
    • This reply was modified 1 year, 1 month ago by mikemacd.
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Nag message won’t go away on version 3.1.5’ is closed to new replies.