Mysterious menu issue

I have emptied the cache and refreshed my browser, but the wrong header keeps appearing when I visit the site as a user.

• This reply was modified 7 months, 4 weeks ago by dfuller52.

Hi,

try recreating your menu in Appearance > menus the way you wanted it. and then try deleting the nav menu block in the header and making a new nav menu with the new menu you created.

I am not entirely sure what the problem is, but I suspect it is because the nav menu does not find the correct menu to show in the front end.

This is infuriating… I replaced the header and the Editor still shows the correct one in place on the template. But the live version reverts to the one with a missing tab. I need help. I am presenting this site to people on Wed and I need it showing correctly.

Hi,

I understand the frustration, but to understand what might cause the problem, you need to try some things like:

• creating a new nav menu on a testing page. test the nav menu with the menu you create and see if it is still have the issue.
• make sure that the page research is set to public in the editor
• try using the navigation block from WordPress and see if the page still missing.
• post a video on how you create the nav menu so I might be able to point out if there is anything you might have missed.
• Lastly, you can try making a new page and copy-paste the content from page ‘research’ and put that new page in the menu instead.

I have replied to your email, thanks for contacting me. Here are two screenshots of what I am dealing with. Both images show the header transparency has been changed to darker, which I just did moments ago. And yet, one view has the missing Research menu tab and the other does not. Something somewhere is stuck in the system. If it was picking up an old version of the header, it wouldn’t show the change to the overlay setting. I deleted the other version of the header but it didn’t make a difference. Very weird.

https://malvernatwar.malverncollegiate.com/wp-content/uploads/2024/04/Headerscreenshot-new.pnghttps://malvernatwar.malverncollegiate.com/wp-content/uploads/2024/04/Headerscreenshot-new2.png

Hi,

I will make you a video on what you can try. and also try to test the other suggestion I gave you.

Thanks for the video, but my problem was that I couldn’t find the customize tools. I finally saw it mentioned in the documentation and was able to use it to fix the menu problem. There are so many settings options that it’s hard to find the right one – and I’m pretty good at finding may way around complicated apps. Anyway, problem solved. Thanks for sticking with it.

No problem, yes it is a bit complicated but once you get the hang of it, it can be a powerful tool.