Mysterious Dropdown field appeared on my contact page

Hi @divvy.

Thanks for reaching out. If you notice an unexpected dropdown field named “Select Site” in your weForms setup, it can be concerning, especially if you are sure you didn’t add it. Here are some potential causes and steps to address this issue:Potential Causes

Plugin Conflict or Update:

• Sometimes, a plugin update or a conflict between plugins can cause unexpected behavior or fields to appear.

Accidental Addition:

• It’s possible that the field was accidentally added by another user with access to the site.

Theme or Custom Code Issue:

• Custom code in your theme or custom functions might be inadvertently adding this field.

Malicious Activity:

• Although less likely if security plugins didn’t detect anything, there’s a slim chance of unauthorized changes by a hacker.

Steps to Resolve

Check Form Settings:

• Go to weForms in your WordPress dashboard.
• Edit the form where the unexpected field appears.
• Look for the “Select Site” field and check its settings.

Review Recent Changes:

• Check if any recent updates or changes were made to plugins or themes.
• Review the WordPress activity log (if you have a logging plugin) for any recent changes.

Disable Plugins Temporarily:

• Temporarily disable other plugins to see if the field disappears, indicating a conflict.

Check User Access:

• Ensure only trusted users have access to add or modify forms.
• Review the user roles and capabilities.

Examine Theme Files:

• If you have custom code in your theme, review it to ensure no custom functions are adding the field.

Run Security Scans:

1. Re-run full security scans with Wordfence and Imunify360 to ensure no malicious activity is present.
2. Ensure your plugins, themes, and WordPress core are up to date.

Preventative Measures

Regular Backups:

• Ensure regular backups of your site to quickly restore if any unexpected changes occur.

Security Best Practices:

• Maintain strong passwords and use two-factor authentication (2FA).
• Limit admin access to trusted users only.

Audit Logs:

• Use a plugin to log and monitor changes to your site for future reference.

I really hope this helps. If the issue persists or you need further assistance, feel free to ask!

Hi @divvy

We haven’t heard from you in a few weeks so we’re assuming you’ve manage to resolve this issue. Please don’t hesitate to reach back out if we can still offer assistance with this or if you have any other questions for us.

Thank you!