• Resolved andys007

    (@andys007)


    I have followed your documentation to connect a form to an existing MySQL database hosted by 1&1 Ionos. It seems to work but when I click to view the available tables there are no entries. I get no error messages

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  • Thread Starter andys007

    (@andys007)

    Sorted I needed to deactivate an existing plugin.

    Hi,

    Could I please ask you to activate WordPress debugging and check for PHP errors, notices or warnings related to Form Maker when you connect via MySQL Mapping?

    You can activate debugging in the following way.

    1. Access your website files using FTP connection and open wp-config.php file.

    2. Look for the following line:
    define( 'WP_DEBUG', false );

    3. Change false into true, so the line looks like this:
    define( 'WP_DEBUG', true );

    If the line is not present in the file, simply add it to the bottom of wp-config.php and save it.

    Afterwards, please have a look at WordPress administrative dashboard and your website front for PHP errors, warnings, notices, and send them to us. They will help us identify the problem.

    Please let me know in case you will have questions.

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