• Resolved lo35

    (@lo35)


    Hi,

    I want to save dataform in external database

    I have a WordPress on a hosting 1 with fixed ip address and a MySQL database on a hosting 2
    On the Hosting 2, I create a user with administrator rights and I add IP right. For information 2 others IP have rights to use database.

    1) Tests with user and 2 others IP : OK
    2) Tests on Hosting 1 with form maker : Non OK
    > no error but dropdown list is empty.
    3) Tests on Hosting 1 on console mode (made by Hosting 1 support team) : OK

    Screenshots : https://image.noelshack.com/fichiers/2018/10/4/1520502747-copies-ecran.jpg

    Someone can help me ?
    Thanks

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Contributor Form Maker Support

    (@formmakersupport)

    Hi!

    May I ask, do you want to take the info from a database and move it to another one?

    If yes, then please note that the product does not have the mentioned functionality yet. However, the feature you wish to have would be a great addition. So could you please add your suggestion to our Submit Your Idea page?

    Our development team will consider working on this for further updates.
    Thanks in advance! Have a wonderful day!

    Thread Starter lo35

    (@lo35)

    Hi,

    No, I just want to save dataform in an external database.
    Exactly like : https://web-dorado.com/wordpress-form-maker/form-options/mysql-mapping.html

    But dropdown list is empty. See : https://image.noelshack.com/fichiers/2018/10/4/1520502747-copies-ecran.jpg

    Thanks

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Greetings!

    May I ask, does your password include brackets (][)?

    Thanks in advance!Have a nice day!

    Thread Starter lo35

    (@lo35)

    Hi,

    I don’t understand your question ?
    Can you give me a sample ?

    Thanks

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Hi!

    Please note that we mean the password which you are using for connecting to Remote Database in MySQL Mapping.
    For instance: “gdfgf4454]vdfdf[”

    Thanks!

    Thread Starter lo35

    (@lo35)

    I have no “][” in the password in RemoteDatabase just letters and numbers

    Why ? This is a problem to have “][” in password ?

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Please note that we have a bug concerning “][” in the password. However, our development team is going to fix it in the upcoming update.
    We need to have a closer look at the described issue.
    Please contact our support team using the following email address:[email protected]
    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks, have a nice day!

    Thread Starter lo35

    (@lo35)

    Hi,

    Thanks,

    Support know the problem (Support ticket #310839) since 4 days. I post here for sharing and maybe obtain solution by an other user…

    Thanks.

    Thread Starter lo35

    (@lo35)

    Hi,

    No news ??

    Here or by support (ticket #310839)

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Dear Laurent,

    Our support specialist has replied to your ticket on 16 March. Could you please check your spam folder?

    Thanks in advance, have a nice day!

    Thread Starter lo35

    (@lo35)

    Hi,

    Euhhhhh :
    – I replied it on 16 March,
    – I replied 1 other messages after !?
    – My WordPress send you a message after creating a new user

    Could you please check your mailbox ? You have 3 messages unread
    OR give me an other method to comunicate

    mails
    user

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Hi Laurent,

    Our support specialist has already replied to your ticket.
    If you have a Gmail account, please send us your email address. We will add it to our Google Hangouts and start to communicate via chat.

    Thanks in advance!

    Thread Starter lo35

    (@lo35)

    1) I found the problem on march 25

    “port” field don’t work to connect to external database

    When click on “Connect” The QUERY is :
    object(wpdb)#11954 (59) { [“show_errors”]=> bool(false) [“suppress_errors”]=> bool(false) [“last_error”]=> string(0) “” [“num_queries”]=> int(0) [“num_rows”]=> int(0) [“rows_affected”]=> int(0) [“insert_id”]=> int(0) [“last_query”]=> NULL [“last_result”]=> NULL [“result”:protected]=> NULL [“col_meta”:protected]=> array(0) { } [“table_charset”:protected]=> array(0) { } [“check_current_query”:protected]=> bool(true) [“checking_collation”:”wpdb”:private]=> bool(false) [“col_info”:protected]=> NULL [“queries”]=> NULL [“reconnect_retries”:protected]=> int(5) [“prefix”]=> string(0) “” [“base_prefix”]=> NULL [“ready”]=> bool(false) [“blogid”]=> int(0) [“siteid”]=> int(0) [“tables”]=> array(10) { [0]=> string(5) “posts” [1]=> string(8) “comments” [2]=> string(5) “links” [3]=> string(7) “options” [4]=> string(8) “postmeta” [5]=> string(5) “terms” [6]=> string(13) “term_taxonomy” [7]=> string(18) “term_relationships” [8]=> string(8) “termmeta” [9]=> string(11) “commentmeta” } [“old_tables”]=> array(3) { [0]=> string(10) “categories” [1]=> string(8) “post2cat” [2]=> string(8) “link2cat” } [“global_tables”]=> array(2) { [0]=> string(5) “users” [1]=> string(8) “usermeta” } [“ms_global_tables”]=> array(7) { [0]=> string(5) “blogs” [1]=> string(7) “signups” [2]=> string(4) “site” [3]=> string(8) “sitemeta” [4]=> string(14) “sitecategories” [5]=> string(16) “registration_log” [6]=> string(13) “blog_versions” } [“comments”]=> NULL [“commentmeta”]=> NULL [“links”]=> NULL [“options”]=> NULL [“postmeta”]=> NULL [“posts”]=> NULL [“terms”]=> NULL [“term_relationships”]=> NULL [“term_taxonomy”]=> NULL [“termmeta”]=> NULL [“usermeta”]=> NULL [“users”]=> NULL [“blogs”]=> NULL [“blog_versions”]=> NULL [“registration_log”]=> NULL [“signups”]=> NULL [“site”]=> NULL [“sitecategories”]=> NULL [“sitemeta”]=> NULL [“field_types”]=> array(0) { } [“charset”]=> NULL [“collate”]=> NULL [“dbuser”:protected]=> string(12) “XXXXXXXXXXXXXXXX” [“dbpassword”:protected]=> string(10) “XXXXXXXXXXXXXXXX” [“dbname”:protected]=> string(8) “XXXXXXXXXXXXXXXX” [“dbhost”:protected]=> string(26) “XXXXXXXXXXXXXXXX” [“dbh”:protected]=> NULL [“func_call”]=> NULL [“is_mysql”]=> bool(true) [“incompatible_modes”:protected]=> array(5) { [0]=> string(12) “NO_ZERO_DATE” [1]=> string(18) “ONLY_FULL_GROUP_BY” [2]=> string(19) “STRICT_TRANS_TABLES” [3]=> string(17) “STRICT_ALL_TABLES” [4]=> string(11) “TRADITIONAL” } [“use_mysqli”:”wpdb”:private]=> bool(true) [“has_connected”:”wpdb”:private]=> bool(false) [“error”]=> object(WP_Error)#11955 (2) { [“errors”]=> array(1) { [“db_connect_fail”]=> array(1) { [0]=> string(913) ”

    Theren’t “port” parameter.

    2) Today, I found the workaround
    Add the port in “host” field
    Like : HOSTNAME:NUMBERNAME
    For example : database.hostserver.net:33999

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Hi Laurent,

    It’s wonderful that you have figured out how to solve the issue. Please use it like that until we will fix this issue.

    Thank you very much for finding the issue and letting us know about it.

    We highly appreciate your help which will allow us to improve our plugin.

    Have a wonderful day!

Viewing 14 replies - 1 through 14 (of 14 total)
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