My wordpress site will not scroll in mobile

  • Resolved emicah

    (@emicah)


    4 years, 11 months ago

    Help! I do not have any coding knowledge. My site won’t scroll in mobile form, unless you zoom in a tiny bit to adjust the screen if you do that, or scrolls no problem. The issue is most people do not do that, so I need to fix the scrolling problem. I have tried adding the overflow code that I saw on other answered problems but it didn’t work, I also tried disabling some plugins and no success. Any help would be great. Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hallo there ??

    Please switch to a default (Twenty*) theme temporarily and try again.

    If the issue resolves, please post your question in your theme’s support forum, if you are using a free theme hosted in the www.remarpro.com themes directory, or contact the theme’s author directly if the theme is not hosted here.

    All the best!

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    I see hundreds of this error:

    jquery.nicescroll.js:2669 [Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive. See https://www.chromestatus.com/features/666264709313331

    Do you have a plugin called anything like “nice scroll”?

    This comment, however, leads me to think this is part of the theme:

    /** 
*
* WHAT THIS FILE DOES:;
* 1. Define default values for customizable elements.
* 2. Grab the user-created values (or the defaults) from OptionTree and assign them to CSS selectors.
*
* Note to theme-developers: Make sure you're not setting any of these values in your theme stylesheets. That just makes for extra work...
*
**/

/* Run NiceScroll CSS based on user OPTIONS - Also see Run Scripts at the bottom of this document */

    Because you’re using a commercial theme, Polytechnic, please use their official support channel. We feel they are best equipped to support their products.

    https://themeforest.net/item/polytechnic-powerful-education-courses-events/9222581/support

    Commercial products are not supported in these forums.

    Thread Starter emicah

    (@emicah)

    Thank you. I went to Appearance>Settings> and unchecked NiceScroll- the problem was solved immediately. Thanks!!

Viewing 3 replies - 1 through 3 (of 3 total)
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