My WordPress is down. No idea where to start!

  • Hi,

    My wordpress site is down and I have no idea where to start to get it back up.

    I have forums on the same hosting and they are up so I kind of think its not my host.

    I have checked my FTP and at first glance all the files seem to be there but i don’t what I should be checking for.

    Can anyone give me a ‘fixing wordpress’ basics..

    thanks Ben.

    https://www.baddice.co.uk

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    That site seems to be just fine to me. Are you able to access it now too?

    Thread Starter ben curry

    (@ben-curry)

    spent the afternoon on the phone to godaddy. Site is up and down quite a bit at the mo.

    Moderator James Huff

    (@macmanx)

    Ah, that would be something that you’ll need to stay in touch with GoDaddy on then. Sorry you’re having so much trouble with them today. ??

    I’m in the same situation. I’ve called GoDaddy 3 times, and they fall back on either: a) our server has issues and is being worked on, b) it’s your ISP, c) upgrade to cpanel blah blah.

    In reality what is happening is that if I hit a blog hosted on that godaddy server and keep refreshing (non-cache) it will stop pinging. A traceroute will show the stop is at their first secureserver.net server.

    My guess it’s something like a loadbalancer problem. the tracert stops way before the actual endhost.

    This has been going on for at least 2 days.

    Moderator James Huff

    (@macmanx)

    It’s something you’ll need to work with GoDaddy on, or consider switching to another hosting provider. There isn’t anything that can be done on the WordPress end to resolve server-level problems.

Viewing 5 replies - 1 through 5 (of 5 total)
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