My woocommerce payment account is permanently suspended

  • Resolved lovecrystaljewelry

    (@lovecrystaljewelry)


    2 years, 7 months ago

    I would like to know why my woocommerce payment account is permanently suspended? Is it possible to restore this account? I still want to continue using woocommerce payment on my website, what should I do? Looking forward to your reply.

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  • Hi there!

    We would need to check this further with our Trust & Safety team for your account.

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include the following when creating the ticket:

    • A link to this forum thread.
    • Your System Status Report. You can get it by navigating to WP Admin > WooCommerce > Status. Once there, click on the “Get system report” button and then copy it by clicking on the “Copy for support” button.
Viewing 1 replies (of 1 total)
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