My woocommerce checkout is not working or taking lot of time

Hello @rajshivamgroup122

“Request Timeout
This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.”

This error is usually caused by your server: not having enough resources to perform the task. It could potentially be related to a conflict with other plugins or your theme.

I’d like to better understand your site. Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your response.

Once we have that information, we’ll be in a better place to help.

### WordPress Environment ###

WordPress address (URL): https://rajulretails.com
Site address (URL): https://rajulretails.com
WC Version: 6.6.1
REST API Version: ? 6.6.1
WC Blocks Version: ? 7.6.2
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: ? 6.0 - There is a newer version of WordPress available (6.0.1)
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.28
PHP Post Max Size: 2 GB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.21-MariaDB-cll-lve
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? wp_remote_get() failed. Contact your hosting provider.

### Database ###

WC Database Version: 6.6.1
WC Database Prefix: wp6c_
Total Database Size: 53.09MB
Database Data Size: 45.38MB
Database Index Size: 7.71MB
wp6c_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp6c_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp6c_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp6c_woocommerce_order_itemmeta: Data: 0.25MB + Index: 0.27MB + Engine InnoDB
wp6c_woocommerce_tax_rates: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp6c_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_actionscheduler_actions: Data: 1.48MB + Index: 0.97MB + Engine InnoDB
wp6c_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_actionscheduler_logs: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
wp6c_cartflows_ca_cart_abandonment: Data: 0.28MB + Index: 0.02MB + Engine InnoDB
wp6c_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_check_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_comments: Data: 0.25MB + Index: 0.28MB + Engine InnoDB
wp6c_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp6c_followup_customers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp6c_followup_customer_carts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_followup_customer_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp6c_followup_email_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp6c_followup_email_orders: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp6c_followup_email_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp6c_followup_followup_history: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp6c_followup_order_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_followup_order_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp6c_followup_subscribers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_options: Data: 9.47MB + Index: 0.36MB + Engine InnoDB
wp6c_pantheon_sessions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_postmeta: Data: 2.52MB + Index: 1.89MB + Engine InnoDB
wp6c_posts: Data: 0.27MB + Index: 0.13MB + Engine InnoDB
wp6c_shopmagic_automation_outcome: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_shopmagic_automation_outcome_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_shopmagic_guest: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_shopmagic_guest_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_shopmagic_marketing_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_shopmagic_optin_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_smsalert_renewal_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp6c_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_usermeta: Data: 1.52MB + Index: 0.66MB + Engine InnoDB
wp6c_users: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp6c_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp6c_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_wc_cancel_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp6c_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_wc_order_product_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp6c_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp6c_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp6c_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp6c_wfconfig: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp6c_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wffilemods: Data: 10.52MB + Index: 0.00MB + Engine InnoDB
wp6c_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp6c_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp6c_wfknownfilelist: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wp6c_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp6c_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp6c_wfstatus: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wp6c_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wpmailsmtp_debug_events: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp6c_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp6c_wpml_mails: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wp6c_yoast_indexable: Data: 0.36MB + Index: 0.17MB + Engine InnoDB
wp6c_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp6c_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp6c_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp6c_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 133
custom_css: 1
elementor_library: 1
nav_menu_item: 25
page: 13
post: 2
product: 48
revision: 4
shop_coupon: 1
shop_order: 333
wp_global_styles: 1
wpforms: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (21) ###

FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.18.1
Starter Templates: by Brainstorm Force – 3.1.12
Click to Chat: by HoliThemes – 3.9.11
Customer Reviews for WooCommerce: by CusRev – 4.46
Elementor: by Elementor.com – 3.6.7
Site Kit by Google: by Google – 1.78.0
Insert Headers and Footers: by WPBeginner – 1.6.2
Perfect Brands for WooCommerce: by QuadLayers – 2.1.4
Shiprocket: by Shiprocket – 1.0.7
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.14

WC Cancel Order: by Vikram S – 3.1.5
Password Strength Settings for WooCommerce: by Daniel Santoro – 3.0.0
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.18
Razorpay for WooCommerce: by Team Razorpay – 3.9.4
WooCommerce: by Automattic – 6.6.1
Wordfence Security: by Wordfence – 7.5.11
Yoast SEO: by Team Yoast – 19.3
WP Fastest Cache: by Emre Vona – 1.0.3
WP Mail Logging: by Wysija – 1.10.4
WP Mail SMTP: by WPForms – 3.4.0
WPForms Lite: by WPForms – 1.7.5.1

### Inactive Plugins (10) ###

Check & Log Email: by WPChill – 1.0.6
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.1
Checkout Fields Manager for WooCommerce: by QuadLayers – 6.0.7.8
Code Snippets: by Code Snippets Pro – 3.1.1
Force Authentification Before Checkout for WooCommerce: by Luiz Bills – 1.4.1
Native PHP Sessions for WordPress: by Pantheon – 1.2.4
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.0.0
WooCommerce PDF Invoices & Packing Slips Premium Templates: by Ewout Fernhout – 2.9.8
WooCommerce Shipment Tracking Basic: by PluginHive – 1.1.0
WooCommerce UPC, EAN, and ISBN: by Scott Bolinger – 0.5.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: INR (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #1613 - /shop-2/
Cart: #1302 - /cart-2/
Checkout: #1303 - /checkout/
My account: #1304 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Astra
Version: 3.7.5 (update to version 3.8.5 is available)
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-13 18:16:45 +00:00
Options: ?
Notes: 65
Onboarding: completed

### Action Scheduler ###

Complete: 3,363
Oldest: 2022-06-12 10:02:00 +0000
Newest: 2022-07-12 18:19:19 +0000

Pending: 11
Oldest: 2022-07-12 18:32:46 +0000
Newest: 2022-07-18 21:49:56 +0000

### Status report information ###

Generated at: 2022-07-12 18:32:26 +00:00

Hi @rajshivamgroup122 ,

Thanks for sharing the staus report.

Remote Get: ? wp_remote_get() failed. Contact your hosting provider.

I am able to see that wp_remote_get() has failed, before reaching out to your host, I would recommend performing a full conflict test to rule out any theme/plugin conflicts here. Please follow the steps below to determine this:

– Clear site and browser cache
– Temporarily switch your theme to Storefront
– Disable all plugins except for WooCommerce
– See if the issue is still present, and check the Status report to see if you are still facing the issue of Remote Get: ? wp_remote_get() failed

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict.

Please let me know how this goes!