• Hi, does someone can help me?
    Error log is shown below:

    2022-10-17T03:47:33+00:00 CRITICAL Uncaught Error: Call to undefined function get_post_parent() in /volume1/web/wp-content/plugins/download-monitor/src/Version/WordPressVersionRepository.php:88
    Stack trace:
    #0 /volume1/web/wp-content/plugins/download-monitor/src/Version/WordPressVersionRepository.php(135): DLM_WordPress_Version_Repository->retrieve_version_download_count(10729)
    #1 /volume1/web/wp-content/plugins/download-monitor/src/Download/Download.php(544): DLM_WordPress_Version_Repository->retrieve(Array)
    #2 /volume1/web/wp-content/plugins/download-monitor/src/Download/Download.php(434): DLM_Download->get_versions()
    #3 /volume1/web/wp-content/plugins/download-monitor/templates/content-download-title.php(11): DLM_Download->get_version()
    #4 /volume1/web/wp-content/plugins/download-monitor/src/TemplateHandler.php(99): include(‘/volume1/web/wp…’)
    #5 /volume1/web/wp-content/plugins/download-monitor/src/Shortcodes.php(148): DLM_Template_Handler->get_template_part(‘content-downloa…’, ‘title’, ”, Array)
    #6 /volume1/web/wp-includes/shortcodes. in /volume1/web/wp-content/plugins/download-monitor/src/Version/WordPressVersionRepository.php on line 88

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter wilberlin88

    (@wilberlin88)

    Can anyone help me?

    Hi there,

    From the error message, I can see there is an issue with one of your plugins (download-monitor). To be able to access the website normally, please try to disable this plugin first. Additionally, if there are no options to disable plugins in your hosting, you can try to simply rename the plugin folder in this folder path (/volume1/web/wp-content/plugins/) from ‘download-monitor’ to ‘download-monitor-disabled’. This will disable the plugin for your website.

    Once you are able to access the website normally, you can try to reinstall or delete this plugin.

    Hope this helps.

Viewing 2 replies - 1 through 2 (of 2 total)
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