My website stopped working.

  • Resolved marketdock

    (@marketdock)


    1 year ago

    Guys, my website has stopped working. I can’t even log into the WP admin site. I got the website set up through a third-party provider.

    This is the debugging message I’m getting when I go on the website:

    Warning: require_once(/var/www/vhosts/marketdock.com.tr/httpdocs/wp-content/plugins/astra-sites/inc/lib/onboarding/class-onboarding.php): failed to open stream: No such file or directory in /var/www/vhosts/marketdock.com.tr/httpdocs/wp-content/plugins/astra-sites/inc/classes/class-astra-sites.php on line 2540

    Fatal error: require_once(): Failed opening required ‘/var/www/vhosts/marketdock.com.tr/httpdocs/wp-content/plugins/astra-sites/inc/lib/onboarding/class-onboarding.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /var/www/vhosts/marketdock.com.tr/httpdocs/wp-content/plugins/astra-sites/inc/classes/class-astra-sites.php on line 2540

    Notice: Function is_embed was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /var/www/vhosts/marketdock.com.tr/httpdocs/wp-includes/functions.php on line 6031

    Notice: Function is_search was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /var/www/vhosts/marketdock.com.tr/httpdocs/wp-includes/functions.php on line 6031

    How can I resolve this? I’m no programmer.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • neslan

    (@neslan)

    После установки плагина сайт перестал работать.

    Fatal error: Uncaught TypeError: ftp_fput(): Argument #1 ($ftp) must be of type FTP\Connection, null given in /home/host1868811/porhov-nails.ru/htdocs/www/wp-admin/includes/class-wp-filesystem-ftpext.php:212 Stack trace: #0 /home/host1868811/porhov-nails.ru/htdocs/www/wp-admin/includes/class-wp-filesystem-ftpext.php(212): ftp_fput(NULL, ‘/home/host18688…’, Resource id #716, 2) #1 /home/host1868811/porhov-nails.ru/htdocs/www/wp-content/plugins/astra-sites/inc/classes/class-astra-sites-importer-log.php(75): WP_Filesystem_FTPext->put_contents(‘/home/host18688…’, ”) #2 /home/host1868811/porhov-nails.ru/htdocs/www/wp-includes/class-wp-hook.php(324): Astra_Sites_Importer_Log->has_file_read_write(”) #3 /home/host1868811/porhov-nails.ru/htdocs/www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #4 /home/host1868811/porhov-nails.ru/htdocs/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 /home/host1868811/porhov-nails.ru/htdocs/www/wp-admin/admin.php(175): do_action(‘admin_init’) #6 /home/host1868811/porhov-nails.ru/htdocs/www/wp-admin/themes.php(10): require_once(‘/home/host18688…’) #7 {main} thrown in /home/host1868811/porhov-nails.ru/htdocs/www/wp-admin/includes/class-wp-filesystem-ftpext.php on line 212

    • This reply was modified 1 year ago by neslan.
    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @marketdock,

    I check your site above and the error looks different from the one you shared above. Refer to this screenshot, please. Also, the login page of your site is still working, so please login to your site and do the basic troubleshoot, by switching the theme to a default Twenty series theme.

    If you find the critical error is fixed after switching the theme, then the current theme is causing the issue. Please try reinstalling your current theme then switch back. See if it fixes the issue.

    Further, if switching the theme doesn’t fix the issue, then please disable all of the plugins installed on your site. If the error gets fixed, you can then re-activate the plugins back one by one. When you see the critical error back after re-activating a plugin, that plugin is the culprit.

    @neslan, yours looks different, however, please try reinstalling the plugin. If it doesn’t help, then please try the step I explained above. If it still doesn’t help, please start your own thread from this link.

    Apart from the above, if you guys would like to get a faster response, please reach out to us thru our Support Portal.

    Please let us know how you go.

    Kind regards,
    Herman ??

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi,

    It’s been a while since my last response. Hope you guys find it helpful.

    I am marking this thread as Resolved due to inactivity. Feel free to reply here if you still need help or start a new one if there is anything else we can help you with.

    Kind regards,
    Herman ??

Viewing 3 replies - 1 through 3 (of 3 total)
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