My Website no longer loading

  • https://www.harmonytreeservice.ca

    I had a nice little wordpress website that a web developer company has built me about 4 years ago. They gave me id and pswd for admin page so I was always able to upload or change content.

    Since April 23rd, my website is down and shows some messages I cannot interpret.

    It goes the same for the admin page.

    /** * Front to the WordPress application. This file doesn’t do anything, but loads * wp-blog-header.php which does and tells WordPress to load the theme. * * @package WordPress */ /** * Tells WordPress to load the WordPress theme and output it. * * @var bool */ define(‘WP_USE_THEMES’, true); /** Loads the WordPress Environment and Template */ require( dirname( __FILE__ ) . ‘/manage/wp-blog-header.php’ );

    When I google my website, this shows:

    harmonytreeservice.ca
    harmonytreeservice.ca
    This site may be hacked.
    Class for working with MO files * * @version $ Id: mo.php 718 2012-10-31 00:32:02Z nbachiyski $ * @package pomo * @ subpackage mo */ require_once dirname(__ FILE__) .

    I had contacted Godaddy as they host my domain. Their techs have so far told me that they don’t see any wordpress anymore from my website and it was possibly hacked? I am not sure what it really is.

    I do not have any back up.
    Techs suggest that I use their paid service to investigate further ($100usd) or have a whole new website built for $2200.

    Help me gennie

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey ??
    According to https://www.wpthemedetector.com/ your website don’t have WordPress installed.
    As you told

    When I google my website, this shows:

    harmonytreeservice.ca
    harmonytreeservice.ca
    This site may be hacked.

    It’s true your website has been hacked.
    Is it possible to contact to that web development company ?
    Contact to them and tell them about your problem they have your cpanel password and they can retrieve it if it was changed.

    Technically, this doesn’t appear to be a WordPress issue. But it is definitely a problem if your website is missing!

    What you are seeing is the index.php file of your WordPress install and it’s contained in your root directory. It appears your server is not interpreting the index.php file as PHP (which would end up displaying your website properly). Instead it’s outputting the PHP file in plain text.

    It appears to be an issue with the server configuration. It’s possible you’ve been hacked, but it could be a software change or update by the host as well. Seems like they should make sure they didn’t cause the error before they charge you a hundred bucks!

    My guess is your database is likely fine and the website is still there…the server is somehow misconfigured. There shouldn’t be a need to pay for a whole new website, IMHO. I’m guessing contacting the original developer to see if they can look into it is not possible?

Viewing 2 replies - 1 through 2 (of 2 total)
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