My website is not visible since update

  • Resolved somesh01

    (@somesh01)


    7 years, 3 months ago

    Dear supercache team,

    I updated your last version on my website and the website disappeared but I was able to log in to the dashboard. I deactivated your plug in and everything was working well. Then I activeted again your plug-in and a message appreaed to log off. Now the website is visible but with a strange sentence at the top:

    define(‘WP_CACHE’, true); //Added by WP-Cache Manager define( ‘WPCACHEHOME’, ‘/home/expatthe/public_html/wp-content/plugins/wp-super-cache/’ ); //Added by WP-Cache Manager $wpsc_last_post_update = 1504017260; //Added by WP-Cache Manager

    And when I try to go to “www.expat-therapist.com/wp-admin”, it appears only the sentence:

    define(‘WP_CACHE’, true); //Added by WP-Cache Manager define( ‘WPCACHEHOME’, ‘/home/expatthe/public_html/wp-content/plugins/wp-super-cache/’ ); //Added by WP-Cache Manager $wpsc_last_post_update = 1504017260; //Added by WP-Cache Manager

    I don’t remember which version I have of WP but i know that before all of this was happening, it was written if I would update WP. So I guess I have 4.8 or 4.7.5

    Can you help me to fix this problem?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Edit your wp-config.php and move those two “define” lines down until they’re below the opening PHP tag (looks like “<?php”)

    Thread Starter somesh01

    (@somesh01)

    Hi,

    how do I do that? i cannot log in on my website. when I open https://www.expat-therapist.com/wp-admin i get this:

    define(‘WP_CACHE’, true); //Added by WP-Cache Manager define( ‘WPCACHEHOME’, ‘/home/expatthe/public_html/wp-content/plugins/wp-super-cache/’ ); //Added by WP-Cache Manager $wpsc_last_post_update = 1504017260; //Added by WP-Cache Manager

    HELP!

    You need to ftp to your site or use some cpanel function to get access to the files to edit the wp-config.php.

    You don’t use WordPress at all to do this.

    Thread Starter somesh01

    (@somesh01)

    problem solved thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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