My Website is no longer operational- the Update of WordPress is required

  • Hi everyone,

    I am using this forum to hopefully find a solution for the technical issue I am experiencing on my Website.

    The Website MENELAS is available on https://www.menelas.org but is currently no longer operational because the programming language used to develop it on WordPress is very outdated.

    In 2017, the previous manager of this Website did not follow the recommended instructions to automatically update the software into WordPress 4.1.20 and following versions. The issue is that the Website is now showing important warning messages due to programming errors which were most likely generated because the Website was not updated (see below)

    ‘Warning: Illegal string offset ‘output_key’ in /home/menelaso/public_html/wp-includes/nav-menu.php on line 604′

    This error message is displayed everywhere on the Website and the interface platform to make the necessary modifications as admin is no longer accessible.

    ‘Fatal error: Uncaught Error: [] operator not supported for strings in /home/menelaso/public_html/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php:73 Stack trace: #0 /home/menelaso/public_html/wp-content/plugins/revslider/revslider_admin.php(237): UniteBaseAdminClassRev::addMetaBox(‘Revolution Slid…’, Object(UniteSettingsAdvancedRev), Array, NULL) #1 /home/menelaso/public_html/wp-content/plugins/revslider/revslider_admin.php(68): RevSliderAdmin->addSliderMetaBox() #2 /home/menelaso/public_html/wp-content/plugins/revslider/revslider_admin.php(40): RevSliderAdmin->init() #3 /home/menelaso/public_html/wp-content/plugins/revslider/revslider.php(147): RevSliderAdmin->__construct(‘/home/menelaso/…’) #4 /home/menelaso/public_html/wp-settings.php(215): include_once(‘/home/menelaso/…’) #5 /home/menelaso/public_html/wp-config.php(96): require_once(‘/home/menelaso/…’) #6 /home/menelaso/public_html/wp-load.php(29): require_once(‘/home/menelaso/…’) #7 /home/menelaso/public_html/wp-admin/admin.php(31): requi in /home/menelaso/public_html/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php on line 73′

    Since this Website needs some important updates of its content, I would be very grateful if someone could advise me or assist me to hopefully solve the technical issue.

    Thank you in advance for your help

    REMPEC

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter rempec

    (@rempec)

    Hello James,

    Thank you very much for your reply.

    I am not very familiar with following such procedure but i will try to follow your instructions.

    I will get back to you to tell you if it works out.

    Thank you for your help

    Regards

    REMPEC

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘My Website is no longer operational- the Update of WordPress is required’ is closed to new replies.