• Hi,

    My website is going offline again and again and showing 500 internal server error and whenever I log-in to the dashboard it becomes online again.
    My host(awardspace paid plan) says that the issue is not from their end and they suggest to reinstall the wordpress, I don’t want to loose my contents.
    I don’t know what to do.
    Please help me to overcome this.
    Here is the link of my site.

    Regards,
    Sudeep Acharya

Viewing 10 replies - 1 through 10 (of 10 total)
  • Try checking your site’s error logs for a more specific error message. Error 500 is too generic. Your host should be able to help you in accessing your site’s error logs.

    Thread Starter Sudeep Acharya

    (@sudeepacharya)

    Hi Esmi,
    Thank You so much for replying.
    Try checking your site’s error logs for a more specific error message.

    The message (memory based as my site is online now) is 500 internal server error or the site is under maintenance or programming error.
    I’ll keep you posted once my site goes offline again with the exact message.
    btw…how to check site’s error logs?

    Your host should be able to help you in accessing your site’s error logs

    As informed they say that it’s not from their end and ask me to look for the support from you guys.
    Help appreciated…thanks.

    Regards,
    Sudeep Acharya

    Thread Starter Sudeep Acharya

    (@sudeepacharya)

    Hi Esmi,

    Again my site has gone offline.

    The header says ‘http 500 internal server error’.
    In the page, the messages are-
    The website cannot display the page
    HTTP 500
    Most likely causes:
    ?The website is under maintenance.
    ?The website has a programming error.

    What you can try:
    Refresh the page.

    Go back to the previous page.

    Please help me…really don’t know how to come out of this.

    Regards,
    Sudeep Acharya

    Ask your hosts for access to your site’s error logs. Wee need a more specific error message.

    Thread Starter Sudeep Acharya

    (@sudeepacharya)

    Thank You Esmi…will check with them and keep you posted.

    Regards,
    Sudeep Acharya

    Thread Starter Sudeep Acharya

    (@sudeepacharya)

    Hi Esmi,

    I have raised the ticket at awardspace.
    Btw…during my research I found that wp better security which I am using has done same damage to other sites as well as it changes the .htaccess file (though it’s a great plugin,nothing against it).
    Even if I deactivate it this issue will remain as .htaccess does not change with it.

    Only option is to reinstall the default wordpress once again but I do not want to loose the contents.

    Kindly help.

    Regards,
    Sudeep Acharya

    You need to ask the developer of the wp better security plugin about these issues.

    Thread Starter Sudeep Acharya

    (@sudeepacharya)

    Hi Esmi,

    I had to delete the above plugin due to the above issue.
    Sorry for bothering you again and again.
    Can you please name a security plugin which can rename the backend…let me illustrate by default it is mysite.com/wp-admin and for our security we may edit it to mysite.com/myadmin…actually I am missing this feature of the said plugin.

    Regards,
    Sudeep Acharya

    Thread Starter Sudeep Acharya

    (@sudeepacharya)

    Hi,

    Please close this.

    hi
    i also have a problem with my site it shows:-
    500 internal server error
    Site under maintenance,
    help me plz
    infoforyouth.com here is my site plz chk this i have uploaded a theme after that my site does’t work.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘My website is going offline and showing 500 internal server error.’ is closed to new replies.