My website is disconnected

  • Resolved Go-digital Network Gh

    (@godigitalnetworkgh)


    2 years, 2 months ago

    My website is disconnected on the 10web booster dashboard, meanwhile the plugin is active. Kindly let me know what the issue maybe, Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Dear @godigitalnetworkgh,

    Thank you for contacting us and we are sorry you are facing the problem,

    May I kindly ask if you could disconnect and re-connect your website by deleting the plugin and installing it once again to troubleshoot the issue with dashboard plugin settings not functioning properly?

    Please, let me know if it help and keep me posted!

    Plugin Support narektorosyan

    (@narektorosyan)

    Dear @godigitalnetworkgh,

    We have made a change on our side to fix the issue. If it hasn’t been fixed on your side yet, just click on connect from the plugin again and the issue will be fixed.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘My website is disconnected’ is closed to new replies.